Progressive Care Nursing Certification (PCCN) Practice Exam

A patient is anxious about medication costs after multiple admissions. What should the nurse do next?

1. Perform medication reconciliation to find generic equivalents

2. Review previously given information and assist in contacting assistance programs

3. Call the physician for medication samples

4. Help the patient prioritize which medications are necessary

The correct answer is: Review previously given information and assist in contacting assistance programs

When a patient expresses anxiety about medication costs, it is crucial for the nurse to take actionable steps that directly address the patient's concerns and needs. Assisting the patient in contacting assistance programs is particularly beneficial as it provides a practical solution to the financial barriers they are facing. Many patients are unaware of the various assistance programs available to help reduce medication costs, including pharmaceutical company programs, nonprofit organizations, and government resources. By guiding the patient through this process, the nurse demonstrates empathy and advocacy, which can alleviate some of the patient's anxiety surrounding their situation. In addition, reviewing previously given information ensures that the patient remains informed and understands the resources available to them. This supportive role not only addresses the immediate concern of medication affordability but also empowers the patient to take an active role in managing their health care challenges. It builds a trust-based relationship between the nurse and patient, which is essential for ongoing patient education and engagement. While performing medication reconciliation to find generic equivalents, calling the physician for medication samples, or helping the patient prioritize medications can all be beneficial in addressing medication management, they do not directly tackle the patient's immediate concern about costs in the same comprehensive manner as providing assistance with programs designed to alleviate financial strain.