Progressive Care Nursing Certification (PCCN) Practice Exam

What should a nurse do when a patient expresses doubts about their diagnosis?

1. Tell the patient that they are mistaken

2. Encourage the patient to seek a second opinion

3. Reassure the patient about the doctor's qualifications

4. Ignore the concerns to avoid conflict

The correct answer is: Encourage the patient to seek a second opinion

When a patient expresses doubts about their diagnosis, encouraging them to seek a second opinion is an appropriate and supportive response. This approach acknowledges the patient's feelings and allows them to feel heard and validated. It also empowers the patient, giving them control over their healthcare decisions. Seeking a second opinion can help the patient gain additional perspectives and potentially alleviate their concerns, as it can lead to further reassurance or clarification regarding their diagnosis. By fostering open communication and encouraging patients to explore their concerns, nurses help build trust, improve the therapeutic relationship, and promote patient engagement in their own care. This approach aligns with patient-centered care principles, which are essential in ensuring that patients feel respected and involved in their treatment decisions. It is important for healthcare providers to create an environment where patients feel comfortable expressing doubts and discussing their concerns without fear of dismissal.